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Terms & Conditions

These Terms and Conditions shall remain in full force and effect while you use the Site or Services or are otherwise a user of the Site, as applicable. You may terminate your use or participation at any time, for any reason, by following the instructions for terminating user accounts in your account settings, if available, or by contacting us at ctgcomputer.org@gmail.com. 

Price, specifications and terms of offers are subject to change without any prior notice.

Chittagong Computer Centre is not responsible for typographical and/or photographically errors. Retail products are accompanied by the original manufacturer warranty. Chittagong Computer does not offer any technical support or sales advice. All the images shown in our website are either digitally enhanced or taken from different websites. Products color, size and texture may differ from what it is shown in the website. Your order might have voided without informing you.

Payment Terms

It is highly recommended to make sure the stock availability before making any payment. Online payment will be received through SSLCOMMERZ digital payment gateway. Additional gateway charges will be applicable with online payment. If any payment needs to be refunded it may take 10-15 working days and it may even cost you additional charges, additional fees that is deducted during the payment will not be refunded in refund request. All payment terms and rights will be reserved by SSLCOMMERZ. Please read carefully the PAYMENT TERMS in detail before making any transaction.  Also read EMI Terms, Refund & Return Policy.

Processing Time 

You can expect your order to be processed within approximately 48-72 hours, provided the items are in stock and there are no problems with payment verification. Although Chittagong Computer does not guarantee same day-shipping we shall strive to do so wherever possible. Orders are not processed on weekends and holidays. Also read Delivery Terms.

Product Listing

Chittagong Computer strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our website. Due to human error and other determinate we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors.

In the event a product listed on our website is labeled with an incorrect price due to some typographical, informational, technical or other error, Chittagong Computer shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information. Additionally, all hyperlinks to other websites from Chittagong Computer are provided as resources to customers looking for additional information and/or professional opinion. Chittagong Computer does not assume responsibility for the claims and/or representations made on these or any other websites.

RMA Claim

Customer needs to provide proof of purchase (invoice, money receipt) to claim warranty. Customer will pay return shipping charges for all warranty services. Chittagong Computer reserves the right to refuse service to anyone. Chittagong Computer cannot guarantee the compatibility of items. Please contact the manufacturer(s) directly if you have issues or concerns regarding compatibility. To know more about refund, return and dead on arrival go to Return & Refund Policy.

Physical Damage Policy

Physical damage to any product purchased from Chittagong Computer will effectively void warranty coverage. Improper Installation, physical damage, burn case, removed or tempered stickers, damage caused by liquid or mishandling any product will void the warranty. As a result, Chittagong Computer will return any physically damaged Products back to the customer at the customer’s expense.

Warranties: All Products Sold With Manufacturer Warranty Only

Chittagong Computer is a retailer only. Products sold by Chittagong Computer are not manufactured by Chittagong Computer. Products may, however, be covered by each manufacturer’s warranty, service, and support policy (if present). Chittagong Computer assigns and passes through to the customer any warranty of the manufacturer, and customer acknowledges that it shall have recourse only under such warranties and only as against the manufacturer of the products. Chittagong Computer makes no representation or express warranty with respect to the product except those stated in this document. Chittagong Computer disclaims all other warranties, express or implied, as to any such product, including and without limitation, the implied warranties of merchant ability and fitness for a particular purpose, and any implied warranties arising from statute, trade usage, course of dealing, or course of performance.

All items sold through Chittagong Computer are sold in an “as-is” is condition i.e, as per manufacturers packing etc. The quality and performance of the product is dependent on the manufacturer. Should any of these items prove defective, do not function or function improperly in any way following their purchase Chittagong Computer shall get the product repaired/serviced by the manufacturer. The buyer shall bear the cost of shipping the product to Chittagong Computer.

 In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, 

you may email us at ctgcomputer.org@gmail.com or by post to:

Chittagong Computer Centre

Shop-407-409, Level-04, Computer City Centre (Multiplan),

69/71 New Elephant Road,

Dhaka-1205, Bangladesh